TM
Thobeka M
1 reviews | Active since May 2022
10 May 2022, 12:43
Delayed order
I ordered water boots size9 and size 11 on the 25th April still haven't received my parcel and the promise was 5-7 days delivery. The service is very bad and not reliable they keep on promising to escalate the problem.
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Replies (1)
Keedo's replyOfficial
16 May 2022, 08:34Hello Thobeka
We pride ourselves with providing excellent service, we are disheartened to hear about your experience, please accept our sincerest apologies.
We have escalated this matter to the couriers and received feedback, due to hijacking we were unable to fulfill delivery
We have requested for a replacement
Once we receive feedback we will revert
Kind regards
Keedo Team
We pride ourselves with providing excellent service, we are disheartened to hear about your experience, please accept our sincerest apologies.
We have escalated this matter to the couriers and received feedback, due to hijacking we were unable to fulfill delivery
We have requested for a replacement
Once we receive feedback we will revert
Kind regards
Keedo Team
Keedo's reply16 May 2022, 08:34
Official
Hello Thobeka
We pride ourselves with providing excellent service, we are disheartened to hear about your experience, please accept our sincerest apologies.
We have escalated this matter to the couriers and received feedback, due to hijacking we were unable to fulfill delivery
We have requested for a replacement
Once we receive feedback we will revert
Kind regards
Keedo Team
We pride ourselves with providing excellent service, we are disheartened to hear about your experience, please accept our sincerest apologies.
We have escalated this matter to the couriers and received feedback, due to hijacking we were unable to fulfill delivery
We have requested for a replacement
Once we receive feedback we will revert
Kind regards
Keedo Team