Absolutely pathetic online service! Don’t bother!

Awful online service, I made an order on the 4th of April. It’s gotten cold and I ordered pjs for my son. I have received absolutely nothing as of yet. No answers can be given to me. It’s just appalling, a lot of people placed orders end of April and have received it already. Don’t bother to shop on Keedo. Don’t waste your money or time, refunds take up to 2 weeks anyways so receiving your order or your money back is a gamble.