MS
Masentle S

1 reviews | Active since Dec 2018

28 Mar 2022, 13:59

Where is my 100% bonus and 150 spins

Yesterday I received a promotional sms from them saying 100% bonus and 150 spins. Deposited R85 under the promotion yesterday even today I still have not received the bonus or spins. Emailed them numerous times. I received an email from *** same company offering another promo a level up this time. Responded and told him or her that I'm still waiting for the promo bonus still nothing.

I hope it's an error I will get the bonus but I'm not happy with betway no delays you get your R25 bonus immediately.

0
Replies (1)
Kayamoola
Kayamoola's reply03 May 2022, 16:13
Official
 Hi Masentle, 

Thanks for your review. 

We have investigated your account and can confirm that a real technical error occurred with your deposit flow. This is the reason for you not to receive your free spins. 

Please note that they will be sent to you immediately on a daily basis. 

We do apologize for the delay you experienced and wish you good luck! 

If you face any other queries, please contact us via live chat or send an e-mail. 

Thanks in advance.