I never got my welcome bonus so that's why I'm giving it one star
Helpful (0)
Replies (1)
0
Replies (1)
Kayamoola's replyOfficial
16 Sept 2022, 13:21
Dear Bruno,
thank you for your review.
The welcome bonus was not added to your account, because it was unclaimed by you. Of course, we just added you the bonus and you can activate it in your account under "My rewards" - "Wagering bonus". The free spins will be also sent to your account.
We would be very thankful, if you share your experience with our support team, in order to investigate and solve the issue, if any.
Thank you and good luck!
Best regards,
Kayamoola's reply16 Sept 2022, 13:21
Official
Dear Bruno,
thank you for your review.
The welcome bonus was not added to your account, because it was unclaimed by you. Of course, we just added you the bonus and you can activate it in your account under "My rewards" - "Wagering bonus". The free spins will be also sent to your account.
We would be very thankful, if you share your experience with our support team, in order to investigate and solve the issue, if any.