Very bad😡service

I have registered with kayamoola and submited all the documents they have needed is a online betting platform.they don't have a problem when you deposit with them they only have a problem when you win and make withdrawals they that investigations they delay you're withdrawals is now the second time doing this to me. I have requested for a withdrawal since monday last week i have been sending emails to their support no response their online chat bord is also bad😡service they will tell you about technical teams investigation. they now tell me about free spin that i din't even have I've been playing through my deposited cash amount i don't even know were im i involved with the free spin becouse i din't even have a free spin then that is their excuse to me. I've been playing on my deposited cash. Kayamoola team you are so bad😡 this is what they call it a bad service🤞 this is the second time doing this now🙆