Disappointed kayamoola customer
After so many emails back and forth , after a week, my withdrawal was paid out to me. Very frustrating service. The contact number on their website is permanently switched off. Only after I said I am taking them to social media and hello Peter they rep**** to me saying any day now I will get my money. I requested so many call backs and to date NO 1 CALLED ME. I will never use their services again
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Kayamoola's replyOfficial
07 Jun 2022, 09:21Hi Beverley and thanks for your review.
We apologize for the delay of receiving your withdrawal.
It was initiated as confirmed, however we experienced a delay in the transfer between the banks, therefore you did not receive the funds in the confirmed time period.
We would like to assure you that we are in process of improving this procedure as no delays are accepted.
We hope that you will be more satisfied the next time you want to withdraw your winnings.
Good luck!
We apologize for the delay of receiving your withdrawal.
It was initiated as confirmed, however we experienced a delay in the transfer between the banks, therefore you did not receive the funds in the confirmed time period.
We would like to assure you that we are in process of improving this procedure as no delays are accepted.
We hope that you will be more satisfied the next time you want to withdraw your winnings.
Good luck!
Kayamoola's reply07 Jun 2022, 09:21
Official
Hi Beverley and thanks for your review.
We apologize for the delay of receiving your withdrawal.
It was initiated as confirmed, however we experienced a delay in the transfer between the banks, therefore you did not receive the funds in the confirmed time period.
We would like to assure you that we are in process of improving this procedure as no delays are accepted.
We hope that you will be more satisfied the next time you want to withdraw your winnings.
Good luck!
We apologize for the delay of receiving your withdrawal.
It was initiated as confirmed, however we experienced a delay in the transfer between the banks, therefore you did not receive the funds in the confirmed time period.
We would like to assure you that we are in process of improving this procedure as no delays are accepted.
We hope that you will be more satisfied the next time you want to withdraw your winnings.
Good luck!