We ordered food to the value of R1191 chk number 3018 at 7

We ordered food to the value of R1191 chk number 3018 at 7.48am cashier name Nosibonele .we ordered and paid for xtra Avo and honey which was not given .We paid R64 and honey R6..we called the lady to show her that no Avo was in the Vietnamese wrap .They didn't refund swoped with yours R29 water and they kept balance of money of R6.how many more customers are being ****** by your waitress and also we specified xtea hot cappuccino..no gave warm took to make more hot ..very poor service really