WG
Wilene G

1 reviews | Active since Feb 2020

09 Feb 2020, 12:09

TERRIBLE Service

Upon arriving in the store at New Road (Engen N1 -East, next to Andiccio) the cashier was very unprofessional towards the clients in front of us and had no clue what to do with the system malfunction (requesting the customers to come check) we placed our order and had to go withdraw money, coming back there was another customer in front of us which the cashier ignored to assist whereby we suggested that she helps the customer in front of us, when busy calculating our order it came to R223 whereby I gave R230 cash first the cashier said I was R3 short and after showing her what the amount payable was vs what cash I gave, she then wanted to give me R220 back, then again showing her what the amount payable was telling the cashier she needs to give me R7 change she requested I give her R1, telling her that she still gave me more change that I should have received. this entire time assisting us and other clients her service was terrible and attitude unacceptable. myself and my partner went to sit down waiting for the order , when receiving my drink my partner asked for a lid whereby he was thrown (not even over exaggerating) and was told they have no time. The drink I received was also not what I ordered but just wanted to get out of that store. Me and my partner was at New Road West on Friday and loved it there, great service received. REALLY disappointed with this store

0
Replies (0)