Terrible customer service

I support Kauai almost 4 times a week. The one at Honeydew virgin active has the most arrogant and lazy females working there. They don't greet and carry on speaking amongst themselves while a customer is standing at the till. Theres one lady kn particular that wears a glasses, two months ago she forgot to prepare my order after 40 minutes I went to the till. No apology then started to prepare. Then not long ago she chacharged me R138 for a powerade, then reversed to my card when I asked. It took 7 days to clear. No apology just arrogance. Since then till today, she never prepares my drinks or meals well. I will no longer support this store as its clear the service is bad.