IK
Ivan K

1 reviews | Active since Jan 2016

27 Jan 2016, 08:16

Stone IN MY WRAP!!!!!

I ordered a wrap from kauai, while i was eating my first half of the wrap i bit into something very hard and it caused to break my one tooth, i was shocked to discover when i took it out of my mouth that it was a stone!!! i immediately sent them a email to customer care they didn't contact me till now from yesterday. Then i took Photos and posted on their FB page this is what they rep****.<br> <br> [Email Removed] cell ***<br> <br> Thanks so much. Sharing with the team.<br> I mailed you guys but doesn't look like its worrying any one!! because of this i have a broken tooth now!!<br> I want to know what you guys are going to do about it..<br> TUE 6:28PM<br> <br> We've followed up with the team about your experience. The Customer Care team will be in touch. Thank you again for sharing your contact information.<br> 8:00AM<br> I have to go to the dentist now and my medical aid doesn't cover dentistry! im holding you guys responsible!!<br> <br> <br> I mean this is unacceptable my medical doesnt cover dentistry and know i must go and repair my tooth on my own cost?? not a chance will i accept that please help me resolve this problem.<br> <br> Regards<br> <br> Ivan Kruger

0
Replies (0)