Late Soggy wraps for lunch turned to dinner

I ordered 2 wraps at 15:30 and I the guy only delivers at 17:00 and when I check the food. It is cold and dripping wet. This is soooo disappointing. I have never been so disappointed by Kauai. Sad thing is that my wife and I buy there more than 4 times a week and this is what we get when we order online? He left with the food but that means no more lunch for us. I will wait another hour and a half to get the food.