Kauai online orders being shortchanged/****med repeatedly.

When ordering online, be extremely careful.

If you order something extra, make sure its there.

My first order, Wednesday December the 15th, I ordered a cappucino, got a brewed cofffee. Emailed and complained, Got told, and I quote "We are very disappointed to hear about this experience. Our Franchisee Manager will contact you within 48hours."

Fast forward to the 21st of December and I make the stupid mistake of ordering from Kauai again. They charge me for the chicken and send me a vegetarian meal. They charge me for a large cappuccino and send me a small one.

I email again, and complain, and instead of even reading the email or looking at the attachment I get yet another generic reply.

DO NOT ORDER FOOD FROM KAUAI ONLINE

They are going out of their way repeatedly to downsize orders remove items and **** customers.