KAUAI ****py Service

I recently had a bad customer service experience at Kauai and I went on their website to complain and to this day I never got a response. A couple of my friends have experienced the same thing and it’s very disturbing. I even reached out to them on Instagram direct message and no response whatsoever which simply means they do not care and it has to stop. I was purchasing a smoothie at Kauai and the lady at the counter was busy texting, she looked up at me and told me there is no internet and looked back at her phone and continued texting. I stood there in confusion regarding the whole situation and asked “what does that mean” she looks back up at me and says “it means there is no internet” with a annoyed face and carried on texting. It’s very disappointing that a company would not care for their constumers in this way. These cashiers/waitresses at Kauai go as far as spitting in people’s smoothies, a complaint is lodged and NOTHING IS BEING DONE! I am beyond furious.