Kauai

I placed and order with Kauai Checkers Fairbridge mall for delivery. When order was received the order was incorrect. When calling them they told me that I did not specify that I want a salad and just gave me a wrap. I told the lady that there was no option for a wrap because it was under salads of which I wanted. I've called them numerous time regarding my order and every time she says she will call me back and a driver will bring it. now when try calling back they don't answer their phone. this is really unacceptable. No sorry that the order was sent incorrectly or anything. And still no salad