Failure to provide service

Kauai La Lucia Mall - Poor Service. Kauai Gateway accepts the very same Vodacom Promo Codes for the Vodacom Promo...yet on more than one occasion Kauai La Lucia Mall did not accept the codes. Understanding that it is a smaller store, Kauai is Kauai...do not take on the responsibility of a promotion if the entire group cannot uphold their end of the promotion!