LIVID AND APPALLED

Most disgusting experience of a thousand lifetimes thanks to Sereen the assumed "coordinator" who left my Fiancé and I SPEECHLESS!!!! I am still overwhelmed with the reality of what we just experienced as it feels like I just woke up from a nightmare!!!!

Is that how you treat potential clients WHO TOOK TIME OUT OF THEIR BUSY SATURDAY TO RESPECT AN APPOINTMENT and were prepared to spend BEYOND asking price to reserve an amazing wedding experience???

SHE DIDN'T EVEN BOTHER TO ANSWER MY CALLS ON THE PHONE NUMBER SHE PROVIDED THROUGH EMAIL CORRESPONDENCE!!! WHEN WE GOT THERE SHE WAS PERCHED CAREFREE HAVING COFFE AND WHEN WE APPROACHED HER SHE COULDN'T EVEN HIDE HER INSTANT INTOLLERENCE AND DISPLAYED THE CHARACTERISTICS OF SOMEONE WHO WAS RUDELY INTERRUPTED BY TWO STRAY DOGS!!!!!

SHE THEN PRECEEDED TO MARCH US AROUND THE ENTIRE VENUE IN A RECORD TIME OF LESS THAN 15 MINUTES; LIKE SHE WAS GUIDING TWO ******S AROUND THE ZOO!!!

IF THIS IS THE BEST FACE CHOSEN TO REPRESENT THE HOSPITALITY OF KATY’S PALACE THEN WE ARE INTRUIGED ABOUT WHAT THE WORST COULD DO!!!

WE ARE TRAUMATIZED AND HOPE THAT EVERYONE THAT EVER GOOGLE SEARCHES KATY’S PALACE FOR ANYTHING WILL SEE THIS REVIEW AND CHANGE THEIR MINDS!

LIVID BEYOND WORDS AND PROBABLY WONT BE ABLE TO TOUCH ANOTHER MEAL UNTIL THIS BAD TASTE LEAVES MY SYSTEM!