KATY WHITEHOUSE UIF4ME - WORST SERVICE EVER!!!

My office submitted 2 applications to register companies for a UIF ref number. Katy Whitehouse requested payment before she registered these companies. On 3 November 2020 proof of payment was send to her. She doesn't respond to messages or provide feedback on progress of the registration for UIF for these two companies. When my assistant mail her she only give excuses. This is totally unacceptable and I want to be refunded because she deliver the worst service ever and cannot be trusted.