oK
olivia K

1 reviews | Active since Feb 2019

14 Feb 2019, 18:00

TERRIBLE SERVICE FROM KATLEGO LOGISTICS

i received the worst service from Katlego logistics . i a called in on Tuesday to follow up on my study material , i spoke to a gentleman called Tendani he promised to track my parcel and get back to me , he did not call me back. i called back and spoke to another gentle man he advised that my material arrived on the 29 of January , however nobody called me to deliver , the second also did not get back to me.

This delivery company failed to understand that as a student i need my study material so i can plan my study schedule and prepare for my assignments that are now due and i have not received my materials .

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Replies (2)
Katlego Global Logistics
Katlego Global Logistics's reply15 Feb 2019, 13:04
Official
Dear Olivia, 

We are sorry to have disappointed you. We will discipline and train our staff to be more earnest and helpful towards our clients. We would like to help accelerate the delivery of your parcels. Please can you send an email to ***. 
oK
olivia K's update15 Feb 2019, 13:28
Reviewer Update
good day I have sent an email already to that email address. I received an email stating I will receive positive feedback today , I am still waiting. I would like someone to take my matter seriously and provide me with feedback or better yet delivery of my study material. I am even willing to collect it myself as this is inconveniencing me.