Poor service and busienss practices

On Friday my wife took my car to the Cape Town airport to park at our usual valet parking service. However, as she entered the parking area she was directed by an employee from Katanga standing at the entrance to the Katanga area. I have previously raised this matter with CEP as this is extremely confusing as the entrance is narrow and the Katanga personnel stand here directing all cars to their area, including cars booked with the other services. I am of the opinion that it is both anti competitive and ********* and preys on the confusion of people not fami**** with the valet parking systems at the airport.<br> <br> My wife then advised the person that we had a booking but was told that no booking existed. I believe that at this stage she should have been directed to the other services. However, the person then came back to advise that I did have an account (which has been dormant for at least 7 years!) and that all is in order.<br> <br> Naturally when my wife and I returned, the car could not be found at CEP and after some searching it was found at Katanga. When we attempted to address the situation the staff were rude and uncooperative and made no attempt to resolve the issue.