KAST
Unclaimed Business
|1|3 Reviews (last 12 months)|This business does not respond to reviews
KAST
Unclaimed Business
|1
3 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
NPS Score
-100Unlikely
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|3 Reviews
May '26 - Sep '26
Recent reviews (3)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
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Pieter R
1 reviews | Active since Sept 2014
4 May 2026, 08:00
BEYOND POOR SERVICE FROM KAST
Unacceptable onboarding process and inconsistent communication – KAST I recently went through the onboarding process with KAST and found the experience to be extremely poor and unprofessional. Over an extended period, I submitted multiple valid proof-of-address documents, including bank-issued statements and an official municipality confirmation of residence. Despite this, the process was marked by repeated generic responses and constantly shifting requirements. Key issues experienced: Repeated requests for documentation without clear explanation of what was missing Contradictory responses from different support agents Incorrect assumptions about my country of residence Confirmation of verification followed by further rejection requests Eventually, my application was declined with no explanation provided. What is even more concerning is what followed: I continued to receive marketing emails after being explicitly told I had been removed from all mailing lists Support responses showed no awareness of previous correspondence Final communication referenced account closure, despite no account ever being approved This experience highlights serious concerns regarding: internal communication and coordination consistency of KYC verification processes handling of customer data and marketing preferences overall customer support standards To be clear, no funds were involved — however, the way this process was handled falls well below what one would expect from a financial services provider. I am sharing this as a factual account so that others can make an informed decision before engaging with KAST.
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Pieter R
1 reviews | Active since Sept 2014
4 May 2026, 08:00
BEYOND POOR SERVICE FROM KAST
Unacceptable onboarding process and inconsistent communication – KAST I recently went through the onboarding process with KAST and found the experience to be extremely poor and unprofessional. Over an extended period, I submitted multiple valid proof-of-address documents, including bank-issued statements and an official municipality confirmation of residence. Despite this, the process was marked by repeated generic responses and constantly shifting requirements. Key issues experienced: Repeated requests for documentation without clear explanation of what was missing Contradictory responses from different support agents Incorrect assumptions about my country of residence Confirmation of verification followed by further rejection requests Eventually, my application was declined with no explanation provided. What is even more concerning is what followed: I continued to receive marketing emails after being explicitly told I had been removed from all mailing lists Support responses showed no awareness of previous correspondence Final communication referenced account closure, despite no account ever being approved This experience highlights serious concerns regarding: internal communication and coordination consistency of KYC verification processes handling of customer data and marketing preferences overall customer support standards To be clear, no funds were involved — however, the way this process was handled falls well below what one would expect from a financial services provider. I am sharing this as a factual account so that others can make an informed decision before engaging with KAST.
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