KASPERSKY DO NOT CARE ABOUT CUSTOMERS

Since 2 May 2014, when I purchased my KASPERSKY internet security multi device, I have not been able to install the security system on my computer. i bought it on the internet.<br> from 2 Mayb 2014, i have been in contact woth them over 30 times and my problem haven't been addressed. It seems my laptop have been infected by a virus because it is VERY slow. <br> I hope i can get a positive response from them now