Worst service ever received at a state hospital by my daughter Chanel Hendricks.

Came here at 12 today because I was at the day hospital in Parow and was told that even though I had a referral letter from a doctor that my daughter visited the day before. I then thought let me take my daughter to Karl Bremmer Hospital as I know they are a very good hospital. My daughter was diagnosed by her G P for Bells Palsy in January 2023 and was given medicine to help alleviate the pain and symptoms. She has to date been back in JUNE and then again yesterday as she was suffering from headaches and severe pain down her right arm. I thought I would bring her to the hospital who helped me when I came in. We arrived at 12 and up until now have still not been helped. My daughter was placed on the color green as not critical and waiting time to be helped would be within 4 hours and we are going into the 9th hour. She was placed on the green list because when her BP was taken it wasn't that high 169/89 and to them she seemed fine. Yet up until now after pain meds was given after a wait of 6 hours and yes she had to wait on this too as the attending sister totally forgot about her. This is a disgrace to think that your loved one is in pain and you have to watch the hours pass by without her being attended to. Government hospital.. You must wait your turn or leave without being attended to. Making your entire day seem worthless. People telling you you won't be helped after sitting for nearly a half a day. Ridiculous is not the word to use. It is now almost 9 hours at this hospital and still now help.