MK
Manuella K

1 reviews | Active since Jan 2019

01 Jun 2022, 13:57

Worst experience, surely wont use KARIBAA again.

My order was supposed to be delivered the week of the 23rd May. There is a support agent by the name of Sam, that was very sarcastic when responding to my emails about how long deliveries take. I emailed on Friday and earlier today, requesting further information on why the delivery is delayed even more now, and now she cant respond. Can I please have feedback regarding my order.

Dear Valued Customer Manuella Kings

KARIBAA order update for Order ID #*** !!!!

We know you’re excited to get your order, so this is just a friendly update advising that your order will be dispatched IN THE WEEK OF 23 MAY 2022.

0
Replies (6)
Karibaa
Karibaa's reply01 Jun 2022, 14:21
Official
Hi Manuella,
We apologise for the experience you encountered with our store. We regret to inform you that we are experiencing delays in shipment. Please advice if you are willing to wait for a new ETA. Alternatively, we can offer a refund.

Thank you
MK
Manuella K's update01 Jun 2022, 14:32
Reviewer Update
How much longer will it take? It was a birthday gift.
Karibaa
Karibaa's reply01 Jun 2022, 15:51
Official
it will arrive on the 27th of June 
MK
Manuella K's update01 Jun 2022, 15:52
Reviewer Update
Another month?
No thank you, please process a refund.
Karibaa
Karibaa's reply01 Jun 2022, 16:20
Official
i will send a mail requesting banking details 
MK
Manuella K's update10 Jun 2022, 14:42
Reviewer Update
Good day, I am still waiting for the email?