SB
Sharon B
1 reviews | Active since Mar 2022
13 Mar 2023, 11:57
Very poor service from Karibaa
I placed an order on 16 January and am still waiting. I get no response from the support email, just a standard response of shipping can take 15-30 days. SA telephone does not get answered! I am very disappointed as I need these books for my students who are doing the books I ordered as their setwork, and Term 1 is nearly finished!!
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Replies (1)0
Replies (1)Karibaa's replyOfficial
14 Mar 2023, 20:06 Good day Sharon Broli
Thank you for bringing the matter to our attention
We would like to apologize for the inconvenience we have caused you and your occupation. We are currently working on solving the issue on hand, our team will contact you within the next 48 hours to help provide an update resolve the issue.
Please keep your order number close by
Thank you for your patience and understanding
Regards
Precious
Karibaa sales consultant
Thank you for bringing the matter to our attention
We would like to apologize for the inconvenience we have caused you and your occupation. We are currently working on solving the issue on hand, our team will contact you within the next 48 hours to help provide an update resolve the issue.
Please keep your order number close by
Thank you for your patience and understanding
Regards
Precious
Karibaa sales consultant
Karibaa's reply14 Mar 2023, 20:06
Official
Good day Sharon Broli
Thank you for bringing the matter to our attention
We would like to apologize for the inconvenience we have caused you and your occupation. We are currently working on solving the issue on hand, our team will contact you within the next 48 hours to help provide an update resolve the issue.
Please keep your order number close by
Thank you for your patience and understanding
Regards
Precious
Karibaa sales consultant
Thank you for bringing the matter to our attention
We would like to apologize for the inconvenience we have caused you and your occupation. We are currently working on solving the issue on hand, our team will contact you within the next 48 hours to help provide an update resolve the issue.
Please keep your order number close by
Thank you for your patience and understanding
Regards
Precious
Karibaa sales consultant
