EB
Erna B

1 reviews | Active since Jul 2020

13 Oct 2020, 13:18

Total lack of customer care

Regardless of covid-19 and all the ongoing lock-down chaos, this company wasted an unwarranted amount of time to replace and resend our order. If only they were upfront and told us exactly how long it would take, we would have been more than contend to wait. They unfortunately kept on telling lies about the couriers, etc etc

0
Replies (1)
Karibaa
Karibaa's reply21 Oct 2020, 08:53
Official
Good Day Erna 


I do apologise for the delay and lack of communication.
I hope that you are satisfied with your product. We appreciate your feedback as this will help us improve as a business. 


Sincerely 
Kiki