RM
Rain M

1 reviews | Active since Nov 2019

13 Nov 2019, 12:01

Something seriously fishy at KARIBAA!

There is something seriously fishy going on here... No one who takes their on-line business seriously would get review after review after review about their shocking comms and dire lack of transparency and not do ANYTHING about is.

Check reviews on TrustPilot and Facebook - remember there are any number of bots that write positive reviews and I'm sure there are one or two 'happy customer' people... but I am certianly not one of them!

The first clue (I should have checked before I ordered) is that their 'live' chat is dead - and their supposed customer protection policies link to 'dead' links - in other words, they do not (perhaps never did) exist.

We are now days down the line of unanswered emails, un-returned phone calls, un-answered messages on chat... I'm giving it 24 hours and then we go to 'step-next' - these guys are giving on-line shopping a bad name!

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Replies (2)
RM
Rain M's update15 Nov 2019, 13:38
Reviewer Update
Today - the parcel finally arrived... Karibaa did eventually contact me BUT there are just so many things wrong with this event - too many things that are just not right...
So - would I order from Karibaa again? No Way. My advice - only order from Karibaa if you have strong, strong nerves!
Karibaa
Karibaa's reply13 Aug 2020, 09:38
Official
Hi Rain, We are very sorry for delay in our shipment. Getting the parcel you ordered as soon as possible is really important. We are continuously updating our process and website to provide seamless transaction with our platform. 

Regards,
Jonnie
Karibaa.com