SK
Susan K
1 reviews | Active since Sept 2020
19 Oct 2020, 11:25
Poor service
I Have been emailing for the last week and a half to find out how to track my order and I do not receive any replies!!! I was rep**** to when i wanted to order and after that Nothing!!!! Order *** there is NO number to call
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Replies (1)0
Replies (1)
Karibaa's replyOfficial
22 Oct 2020, 10:34Good Day Susan
We have received your complaint, and as customers ourselves we do understand your frustrations. We have been experiencing some delays as our warehouse is in the UK, and yes, SA has been moved to level one, however, the UK is still in the middle of the pandemic, making it complicated to safely import the products.
Please be advised I have received your communication please check your emails as I have sent feedback with regards to your request.
Sincerely
Kiki
We have received your complaint, and as customers ourselves we do understand your frustrations. We have been experiencing some delays as our warehouse is in the UK, and yes, SA has been moved to level one, however, the UK is still in the middle of the pandemic, making it complicated to safely import the products.
Please be advised I have received your communication please check your emails as I have sent feedback with regards to your request.
Sincerely
Kiki
Karibaa's reply22 Oct 2020, 10:34
Official
Good Day Susan
We have received your complaint, and as customers ourselves we do understand your frustrations. We have been experiencing some delays as our warehouse is in the UK, and yes, SA has been moved to level one, however, the UK is still in the middle of the pandemic, making it complicated to safely import the products.
Please be advised I have received your communication please check your emails as I have sent feedback with regards to your request.
Sincerely
Kiki
We have received your complaint, and as customers ourselves we do understand your frustrations. We have been experiencing some delays as our warehouse is in the UK, and yes, SA has been moved to level one, however, the UK is still in the middle of the pandemic, making it complicated to safely import the products.
Please be advised I have received your communication please check your emails as I have sent feedback with regards to your request.
Sincerely
Kiki