IF
Igal F
1 reviews | Active since Mar 2019
24 Sept 2020, 15:58
Placed and order on 22 July, no goods and no money back
I have placed an order on the 22 of July Order number #*** and have not received it, tried to email and call customer care, emails bounce back and phone number non responsive. As of now, our money is lost.
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Karibaa's replyOfficial
25 Sept 2020, 08:14Hi Igal,
We would like to extend to you our most sincere apologies regarding the unfortunate delay in our shipment. I know how important it is to receive your order on time and get pro active update about the status.
We want to ensure we would be turning this experience around.
I have sent you an email as I continuously track your order until we get this sorted. Please respond to the email for any questions or clarifications.
Thank you.
Sincerely,
Jonnie
We would like to extend to you our most sincere apologies regarding the unfortunate delay in our shipment. I know how important it is to receive your order on time and get pro active update about the status.
We want to ensure we would be turning this experience around.
I have sent you an email as I continuously track your order until we get this sorted. Please respond to the email for any questions or clarifications.
Thank you.
Sincerely,
Jonnie
Karibaa's reply25 Sept 2020, 08:14
Official
Hi Igal,
We would like to extend to you our most sincere apologies regarding the unfortunate delay in our shipment. I know how important it is to receive your order on time and get pro active update about the status.
We want to ensure we would be turning this experience around.
I have sent you an email as I continuously track your order until we get this sorted. Please respond to the email for any questions or clarifications.
Thank you.
Sincerely,
Jonnie
We would like to extend to you our most sincere apologies regarding the unfortunate delay in our shipment. I know how important it is to receive your order on time and get pro active update about the status.
We want to ensure we would be turning this experience around.
I have sent you an email as I continuously track your order until we get this sorted. Please respond to the email for any questions or clarifications.
Thank you.
Sincerely,
Jonnie