SM
Sibahle M

1 reviews | Active since Sept 2020

30 Sept 2020, 15:21

Order not Received- its been over a month

Placed my order on the 27th of August, was assured I would get it after two weeks. Within that two weeks I did not receive a tracking number or any communication informing me of when the product would be dispatched. I sent a whatsapp message to enquire on the whereabouts of my order, only to have Manicaa reply that I had the wrong number. I thought people make mistakes, let me send an email, they rep**** with an apology saying delivery would be delayed by a week. I received the tracking number few days after. On the 28 of September my delivery was suppose to arrive, I then receive an email from Courier IT informing me they couldn't deliver, I find out not only my Suburb address name was incorrect but my cellphone number aswell (instead 076884 they inserted 0844! I suspect this was done deliberately). Still willing to give them a chance I take it upon myself to call Courier IT, updated my details. I call a day after to find out the status of my delivery, Courier IT informs me "OH YES TOMORROW YOU SHOULD HAVE YOUR ORDER". Comes tomorrow and I still haven't received it! So to avoid disappointment and wasting your money do not buy from Karibaa. Its been over a 1 month and I still haven't received my order.

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Replies (1)
Karibaa
Karibaa's reply19 Oct 2020, 10:16
Official
Good Day 

I do apologise for the Delay and inconvenience you have experienced with us as a business.
Please see below tracking details as the Item has been delivered: 

Tracking Information for order ***Shipping provider: Courier ITTracking #: UA***


Sincerely 
Kiki