RN
Raven N

1 reviews | Active since Nov 2017

09 Apr 2020, 13:45

NO SIGN OF REFUNDS

I REQUESTED A REFUND 2 DAYS AGO FOR MY ORDERS, THE AMOUNTS HAVE NOT REFLECTED IN MY ACCOUNT AND NO ONE CAN TELL ME WHY.

0
Replies (2)
Karibaa
Karibaa's reply09 Apr 2020, 14:18
Official
Hi Joanna
We are sorry to hear that you have not received your refund as yet. Kindly provide me with your order number and I will look into this as soon as possible.
Regards 
Rue
Karibaa
Karibaa's reply09 Apr 2020, 15:41
Official
Hi Joanna
Since you paid via Payfast  they will process your refund. We have advised them  to refund you already. Please note their turnaround time is 5-7 working days. Please be assured that you will  definitely receive your funds back and there is no need for taking any legal actions.