NH
Nazeefah H

1 reviews | Active since Jul 2020

07 Jul 2020, 12:37

No feedback, disappointed 1st time customer

I've ordered for the 1st time on Karibaa.com and expected to get some sort of feedback with regard to my order.. Ive got no feedback whatsoever from them despite sending several emails, also the number on the website says 24/7 customer service but no service whatsoever as it goes straight to voice mail.. I understand delays due to COVID-19 but atleast GIVE FEEDBACK.. Very very disappointing service for a 1st time buyer

0
Replies (1)
Karibaa
Karibaa's reply07 Jul 2020, 17:42
Official
Hi, Nazeefah. We're sorry for the experience with the order. We definitely would like to ensure that we will get this sorted out as we value your trust with us. Please send us an email at  *** and I would like to personally assist you with your order and provide full assistance.