MN
Maryke N
1 reviews | Active since Feb 2023
08 Feb 2023, 10:01
No Delivery of ordered goods, not able to communicate or reach Karibaa
I ordered a book on the 16th of January and paid for the online order. I sent a request for delivery before my moving date. I got an email stating that the book will be delivered on the 6th of Feb, and I emailed the company half a dozen times, phoned, without any avail. The 6th of Feb passed, and I cannot get a hold of Karibaa to follow up on my delivery.
Helpful (0)
Replies (2)0
Replies (2)
Karibaa's replyOfficial
08 Feb 2023, 14:17Hi Maryke,
We sincerely apologise that you still have not yet received your order that was scheduled to be delivered in the week beginning of 06 FEBRUARY 2023. Your order is already in the country, we are just awaiting for custom clearance process to be completed. Immediately when this is done, your order will be dispatched to you.
Thank you
We sincerely apologise that you still have not yet received your order that was scheduled to be delivered in the week beginning of 06 FEBRUARY 2023. Your order is already in the country, we are just awaiting for custom clearance process to be completed. Immediately when this is done, your order will be dispatched to you.
Thank you
Karibaa's reply08 Feb 2023, 14:17
Official
Hi Maryke,
We sincerely apologise that you still have not yet received your order that was scheduled to be delivered in the week beginning of 06 FEBRUARY 2023. Your order is already in the country, we are just awaiting for custom clearance process to be completed. Immediately when this is done, your order will be dispatched to you.
Thank you
We sincerely apologise that you still have not yet received your order that was scheduled to be delivered in the week beginning of 06 FEBRUARY 2023. Your order is already in the country, we are just awaiting for custom clearance process to be completed. Immediately when this is done, your order will be dispatched to you.
Thank you
Karibaa's replyOfficial
09 Feb 2023, 08:48Hi Maryke,
Thank you for your response,
we will send an email requesting for the new delivery address.
Thank you
Thank you for your response,
we will send an email requesting for the new delivery address.
Thank you
Karibaa's reply09 Feb 2023, 08:48
Official
Hi Maryke,
Thank you for your response,
we will send an email requesting for the new delivery address.
Thank you
Thank you for your response,
we will send an email requesting for the new delivery address.
Thank you