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Hendrik D

1 reviews | Active since Feb 2015

13 Aug 2020, 13:13

Karibaa *******?

I ordered on 4 August and paid R 900.00 with a promise that goods will be shipped. Sent email, phoned, used chat link. No luck. I think I have been **********,

0
Replies (6)
Karibaa
Karibaa's reply13 Aug 2020, 13:33
Official
Hi Hendrik,

Our deepest apology for the bad experience you had, please know that this is not the experience we want you to have. Getting a response right away for every inquiry is a must. I send you an email about the order, please let me know if you didn't receive it. You have my 100% assistance until we get this sorted out for you.

Thank you
Jonnie
Karibaa.com

Best regards,

HD
Hendrik D's update13 Aug 2020, 13:46
Reviewer Update
I have not received any e-mail from you. Please execute the order or arrange for a refund today.
Karibaa
Karibaa's reply13 Aug 2020, 16:53
Official
Hi Hendrik,

Kindly be advised that the refund has been processed.Please note that both credit card and cheque debit card refunds can take up to a maximum of 10 business days to reflect in their account.

Thank you 
Jonnie
Karibaa.com

Best regards,

HD
Hendrik D's update13 Aug 2020, 17:27
Reviewer Update
Thank you. Hope it will work out.
Karibaa
Karibaa's reply17 Aug 2020, 09:58
Official
Hi Hendrik,

Rest assured that everything is completed for the refund. You will also receive a notification from the Payfast/Bank.

Thank you
Jonnie
Karibaa.com

Best regards,

HD
Hendrik D's update21 Aug 2020, 12:57
Reviewer Update
Thank you, have received the refund.