lT
liezel T
1 reviews | Active since Apr 2018
04 Oct 2020, 07:26
Karibaa pathetic!
I ordered a deep Fyfer on 5 August 2020. I received confirmation that I will receive my goods in the week of 21 to 31 August 2020. As the date drew closer I followed up and got a reply that all was well. The date came and went, no communication and no order. Followed up several times and found empty promises. Eventually In September I received an e-mail stating the product was out of stock and I will be receiving a refund. Well today is 4 October 2020 and still no refund and no goods, after numerous emails. They are now not communicating at all and to add insult to injury the product is still on their website as in stock! Pathetic service!!!!
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Replies (2)lT
liezel T's updateReviewer Update
16 Oct 2020, 07:29Finally received my refund - Thank you. Still very disappointed that it took just over two months and no communication, no apology, and still the product is on your website as in stock :(. Don't you guys think I ordered it for a reason? I will not recommend Karibaa and this was the first and last time for me.
lT
liezel T's update16 Oct 2020, 07:29
Reviewer Update
Finally received my refund - Thank you. Still very disappointed that it took just over two months and no communication, no apology, and still the product is on your website as in stock :(. Don't you guys think I ordered it for a reason? I will not recommend Karibaa and this was the first and last time for me.
Karibaa's replyOfficial
19 Oct 2020, 11:24Good Day Liezel
My apologies for the experience you had with us.
Thank you for your feedback as it helps us improve as a business.
Sincerely
Kiki
My apologies for the experience you had with us.
Thank you for your feedback as it helps us improve as a business.
Sincerely
Kiki
Best regards,
Karibaa's reply19 Oct 2020, 11:24
Official
Good Day Liezel
My apologies for the experience you had with us.
Thank you for your feedback as it helps us improve as a business.
Sincerely
Kiki
My apologies for the experience you had with us.
Thank you for your feedback as it helps us improve as a business.
Sincerely
Kiki
Best regards,