Karibaa, no phone, no email, no order, NO service

My order 3178 was paid on 24 December 2022. I received an email that said the book will be shipped on the 23 January 2023. There has been no further correspondence and neither their email or phones work. Really bad service. Not having a working phone line is a huge cause for concern. I think I have just lost my money. Won't recommend this place to anyone.