Karibaa dose not care about their customers

karibaa has a poor customer care line who simply refuse to help. i have sent multiple emails to them to which non of them were rep**** to i have also phone their support line which always goes straight to voicemail as well as the voicemail box is always full. karibaa wake up. i bought an item received no tracking number and wen i look in my orders box their is nothing. yet i received an invoice and proof of payment. were is my tracking number. i want what i paid for