KH
Kirsty H

1 reviews | Active since Dec 2011

24 Aug 2020, 13:44

Karibaa doesn’t deliver on their promises.

Shocking. Orders not delivered by promised dates & unable to talk to anyone. Just a standard reply which achieves nothing. I’m afraid this company may be going out of business. Won’t risk them again. I should have read the negative reviews before placing an order.

0
Replies (2)
Karibaa
Karibaa's reply25 Aug 2020, 11:41
Official
Hi Kirsty, I do apologize for the delay delivery. I already escalate this to our Logistics Team and will make sure this time, this will be taken cared of. I have sent you an email and will follow up with you within 24 hours once I have the details.

Sincerely,
Jonnie
Karibaa.com
Karibaa
Karibaa's reply03 Sept 2020, 10:37
Official
Hi Kirsty,

We apologize for the delay in our shipment.  This is definitely not the experience we want you to have. We have processed the full amount refund to your account for this order.

We send an attachment of the proof of refund in your email for you to check.

Thank you

Sincerely,
Jonnie