JG
Joy G
1 reviews | Active since Jul 2020
20 Oct 2020, 06:39
KARIBAA
Avoid using this company. Ordered items on the 12th and 14th September and have still not received the items. Phones lines faulty or incorrect? My emails requesting delivery dates are ignored.
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Replies (1)
Karibaa's replyOfficial
22 Oct 2020, 11:16Good Day Joy
We have received your complaint, and as customers ourselves we do understand your frustrations. We have been experiencing some delays as our warehouse is in the UK, and yes, SA has been moved to level one, however, the UK is still in the middle of the pandemic, making it complicated to safely import the products.
However I have requested feedback regarding your order and will get back to you shortly via mail with regards to your order.
Sincerely
Kiki
We have received your complaint, and as customers ourselves we do understand your frustrations. We have been experiencing some delays as our warehouse is in the UK, and yes, SA has been moved to level one, however, the UK is still in the middle of the pandemic, making it complicated to safely import the products.
However I have requested feedback regarding your order and will get back to you shortly via mail with regards to your order.
Sincerely
Kiki
Karibaa's reply22 Oct 2020, 11:16
Official
Good Day Joy
We have received your complaint, and as customers ourselves we do understand your frustrations. We have been experiencing some delays as our warehouse is in the UK, and yes, SA has been moved to level one, however, the UK is still in the middle of the pandemic, making it complicated to safely import the products.
However I have requested feedback regarding your order and will get back to you shortly via mail with regards to your order.
Sincerely
Kiki
We have received your complaint, and as customers ourselves we do understand your frustrations. We have been experiencing some delays as our warehouse is in the UK, and yes, SA has been moved to level one, however, the UK is still in the middle of the pandemic, making it complicated to safely import the products.
However I have requested feedback regarding your order and will get back to you shortly via mail with regards to your order.
Sincerely
Kiki