Inexcusable & shocking lack of service delivery from Karibaa

I ordered and paid for a product on 3 October 2020 and was advised by e-mail that the product would be dispatched in the week of 19 October. To date I have not heard another word and despite e-mailing and repeatedly phoning the listed cell no and landline no there is no reply to any of these numbers. I think I'm going to have to recommend to Payfast that they do not support Karibaa in their questionable business activities.