LK
Lerato K

1 reviews | Active since Jul 2020

16 Jul 2020, 08:30

False Advertising and bad customer service

This company falsely advertises products they do not have in stock. I purchased items on the 14th May and only some of my order has arrived. Have been emailing them and they keep saying they on it, but I have yet to receive my purchase. On their website they do not state that they don't keep products on them. One only finds out when you enquire why an order has not arrived. The customer service has not been great at all. I have officially requested a refund, hopefully I will get it.

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Replies (1)
Karibaa
Karibaa's reply16 Jul 2020, 13:00
Official
Hi, Lerato. I would like to personally assist and make sure this will get sorted out. I have sent an email to you so we can discuss this as well as ensure that I will take full assistance regarding your order. Thank you.