DM
Daryl M
1 reviews | Active since Sept 2020
23 Sept 2020, 09:15
Disappointed still don’t have item ordered or feedback
Such bad service constantly going online to the chat forum and waiting long for replies if I even get any orderd a product at the end of August and was eventually told I would receive my tracking number etc the week between the 14 and 21st of sep , still no tracking number recieved , went online and asked and was told that Juliana would give me feedback two days later and I am still waiting I’m wondering if I will ever receive this item
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Replies (1)
Karibaa's replyOfficial
23 Sept 2020, 11:26Hi Daryl,
We know that you are excited to receive your order and we apologize for the delay. Getting a pro-active update about your order is really important. We assure you that would definitely not going to happen again.
We have already followed this up with our Logistics team and we are happy to let know that your order is already dispatched for delivery today.
Please see the email we have sent and will make sure to update you with the tracking details once the parcel receive at the courier's local hub.
Thank you.
Sincerely,
Jonnie
We know that you are excited to receive your order and we apologize for the delay. Getting a pro-active update about your order is really important. We assure you that would definitely not going to happen again.
We have already followed this up with our Logistics team and we are happy to let know that your order is already dispatched for delivery today.
Please see the email we have sent and will make sure to update you with the tracking details once the parcel receive at the courier's local hub.
Thank you.
Sincerely,
Jonnie
Karibaa's reply23 Sept 2020, 11:26
Official
Hi Daryl,
We know that you are excited to receive your order and we apologize for the delay. Getting a pro-active update about your order is really important. We assure you that would definitely not going to happen again.
We have already followed this up with our Logistics team and we are happy to let know that your order is already dispatched for delivery today.
Please see the email we have sent and will make sure to update you with the tracking details once the parcel receive at the courier's local hub.
Thank you.
Sincerely,
Jonnie
We know that you are excited to receive your order and we apologize for the delay. Getting a pro-active update about your order is really important. We assure you that would definitely not going to happen again.
We have already followed this up with our Logistics team and we are happy to let know that your order is already dispatched for delivery today.
Please see the email we have sent and will make sure to update you with the tracking details once the parcel receive at the courier's local hub.
Thank you.
Sincerely,
Jonnie