SK
Sanaa K
1 reviews | Active since Mar 2021
06 Sept 2021, 16:29
Bad service
Hi i ordered something from Karibaa close to 4 months ago, they have a very bad customer service, theh didnt inform me that the item i ordered they did not have in stock, only after countless emails did they tell me, then i requested a refund and i have been waiting for 2 months for my refund, first they would say you will receive it in a few days and now they just dont respond. There has to be some sort of system but they just dont respnd and i am so tired with dealing with them. Please be warned to never buy from them and please can someone help me to get my money back thanks.
Helpful (0)
Replies (3)0
Replies (3)SK
Sanaa K's updateReviewer Update
09 Sept 2021, 10:34I would just like to thank hello oeter for this platform and also thank Karibaa for processing my refund, a lady from the finan e department and called me to clear up the problem amd was very professional, friendly and really helpful.
SK
Sanaa K's update09 Sept 2021, 10:34
Reviewer Update
I would just like to thank hello oeter for this platform and also thank Karibaa for processing my refund, a lady from the finan e department and called me to clear up the problem amd was very professional, friendly and really helpful.
SK
Sanaa K's updateReviewer Update
09 Sept 2021, 10:39I would just like to thank hello peter for this platform and also thank Karibaa for processing my refund, a lady from the finance department and called me to clear up the problem amd was very professional, friendly and really helpful my refund is finally on its way to me. Thank you
SK
Sanaa K's update09 Sept 2021, 10:39
Reviewer Update
I would just like to thank hello peter for this platform and also thank Karibaa for processing my refund, a lady from the finance department and called me to clear up the problem amd was very professional, friendly and really helpful my refund is finally on its way to me. Thank you
Karibaa's replyOfficial
10 Sept 2021, 09:08Saana K thank you for the feedback. Due to a high volume of our clientele such as yourself we greatly apologize for the delay thank you for being patient and understanding. As per communication via email and call, we are happy your refund was processed and thank you once again for acknowledging this.
Thank you
Customer Support
Grace
Karibaa.com
Thank you
Customer Support
Grace
Karibaa.com
Karibaa's reply10 Sept 2021, 09:08
Official
Saana K thank you for the feedback. Due to a high volume of our clientele such as yourself we greatly apologize for the delay thank you for being patient and understanding. As per communication via email and call, we are happy your refund was processed and thank you once again for acknowledging this.
Thank you
Customer Support
Grace
Karibaa.com
Thank you
Customer Support
Grace
Karibaa.com