BS
Brandon S
1 reviews | Active since Aug 2020
25 Aug 2020, 19:52
bad service
i have ordered 3 pairs of gloves on the 11 of july i understand deliveries are difficult in these times but. communication with the company is terrible when they eventualy answered me they promised delivery between the 29 july and 6 august that date came and went. so i started asking again then on the 21 august they said they would give me an answer on delivery date within 24 to 48 hours that never happened. i have sent emails asking what happened still no answer !!!!!!!!!
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Replies (2)
Karibaa's replyOfficial
26 Aug 2020, 11:15Hi Brandon,
We apologize that your order has been delayed. Our goal is to provide total satisfaction with the whole order experience with us and this is definitely not the experience we want you to have.
We have sent you an email with the full dispatch and delivery details.
Please reply to our email if you have any further questions or clarifications so we can immediately assist.
Thank you.
Sincerely,
Jonnie
We apologize that your order has been delayed. Our goal is to provide total satisfaction with the whole order experience with us and this is definitely not the experience we want you to have.
We have sent you an email with the full dispatch and delivery details.
Please reply to our email if you have any further questions or clarifications so we can immediately assist.
Thank you.
Sincerely,
Jonnie
Karibaa's reply26 Aug 2020, 11:15
Official
Hi Brandon,
We apologize that your order has been delayed. Our goal is to provide total satisfaction with the whole order experience with us and this is definitely not the experience we want you to have.
We have sent you an email with the full dispatch and delivery details.
Please reply to our email if you have any further questions or clarifications so we can immediately assist.
Thank you.
Sincerely,
Jonnie
We apologize that your order has been delayed. Our goal is to provide total satisfaction with the whole order experience with us and this is definitely not the experience we want you to have.
We have sent you an email with the full dispatch and delivery details.
Please reply to our email if you have any further questions or clarifications so we can immediately assist.
Thank you.
Sincerely,
Jonnie
BS
Brandon S's updateReviewer Update
13 Sept 2020, 14:41karibaa made even more false promises about delivery. they promise delivery in the week of the 7th september that date has come and gone. they could at least send a message but nothing. i ordered three pairs of gloves on the 11 of july i could probably could have learnt to knit my own gloves by now. this is a warning to anyone thinking off buying something through this company DONT!!!! i dont even care about the money its principal now.I warn any future customers dont do it !!!!!
BS
Brandon S's update13 Sept 2020, 14:41
Reviewer Update
karibaa made even more false promises about delivery. they promise delivery in the week of the 7th september that date has come and gone. they could at least send a message but nothing. i ordered three pairs of gloves on the 11 of july i could probably could have learnt to knit my own gloves by now. this is a warning to anyone thinking off buying something through this company DONT!!!! i dont even care about the money its principal now.I warn any future customers dont do it !!!!!