YC
Yusrah C
1 reviews | Active since Sept 2020
05 Sept 2020, 13:33
Bad pathetic service
Pathetic or ****!! Order 10250. Ordered a package around 28 July. They said it would be dispatched the week of 17 Aug, after many follow up emails. They only get back to me once I post on their website. Never responds to my emails. Can never get through on the number provided. They said they would follow up with their back office but no feedback since then. I ordered a package on Amazon on got the package within 7 days. Guess I just lost my money.
Helpful (0)
Replies (2)0
Replies (2)
Karibaa's replyOfficial
07 Sept 2020, 09:49Hi Yusrah,
We apologize that your order has been delayed. Our goal is to provide total satisfaction with the whole order experience with us and this is definitely not the experience we want you to have.
We have sent you an email and update with the full dispatch and delivery details.
Please reply to our email for further questions or clarifications so we can immediately assist.
Thank you.
Sincerely,
Jonnie
We apologize that your order has been delayed. Our goal is to provide total satisfaction with the whole order experience with us and this is definitely not the experience we want you to have.
We have sent you an email and update with the full dispatch and delivery details.
Please reply to our email for further questions or clarifications so we can immediately assist.
Thank you.
Sincerely,
Jonnie
Karibaa's reply07 Sept 2020, 09:49
Official
Hi Yusrah,
We apologize that your order has been delayed. Our goal is to provide total satisfaction with the whole order experience with us and this is definitely not the experience we want you to have.
We have sent you an email and update with the full dispatch and delivery details.
Please reply to our email for further questions or clarifications so we can immediately assist.
Thank you.
Sincerely,
Jonnie
We apologize that your order has been delayed. Our goal is to provide total satisfaction with the whole order experience with us and this is definitely not the experience we want you to have.
We have sent you an email and update with the full dispatch and delivery details.
Please reply to our email for further questions or clarifications so we can immediately assist.
Thank you.
Sincerely,
Jonnie
Karibaa's replyOfficial
10 Sept 2020, 13:40Hi Yusrah,
As I promised to work on your order. We know that you are excited to receive your order and we apologize for the delay.
We have already followed this up with our Logistics team and we are happy to let know that your order is now ready to be dispatched.
Please see the email we have sent for the tracking and delivery details of your order.
Thank you.
Sincerely,
Jonnie
As I promised to work on your order. We know that you are excited to receive your order and we apologize for the delay.
We have already followed this up with our Logistics team and we are happy to let know that your order is now ready to be dispatched.
Please see the email we have sent for the tracking and delivery details of your order.
Thank you.
Sincerely,
Jonnie
Karibaa's reply10 Sept 2020, 13:40
Official
Hi Yusrah,
As I promised to work on your order. We know that you are excited to receive your order and we apologize for the delay.
We have already followed this up with our Logistics team and we are happy to let know that your order is now ready to be dispatched.
Please see the email we have sent for the tracking and delivery details of your order.
Thank you.
Sincerely,
Jonnie
As I promised to work on your order. We know that you are excited to receive your order and we apologize for the delay.
We have already followed this up with our Logistics team and we are happy to let know that your order is now ready to be dispatched.
Please see the email we have sent for the tracking and delivery details of your order.
Thank you.
Sincerely,
Jonnie