HS
Helen S
1 reviews | Active since Mar 2023
20 Mar 2023, 09:38
Appalling Service, no delivery, no communication
Terrible Company. I wish I had read the reviews before I ordered.
Ordered in December and was told delivery would be the first week of January. Nothing arrived, emails are ignored except for an automated response. After weeks of trying one of my phone calls was eventually answered. I was told that there was a delay and my order would arrive first week of March.
Needless to say, nothing has arrived and there has been zero communication. Have been calling the number every day for the last week, nobody answers.
Would definitely never order from this company again and would never recommend them.
Helpful (0)
Replies (2)0
Replies (2)
Karibaa's replyOfficial
24 Mar 2023, 09:19Gooday Helen Stiebel
Thank you for bringing the matter to our attention
We apologize for the inconvenience we have caused. We are currently working on rectifying the situation on hand. please kindly email one of consultants to assist in tracking your order and for any query at the below address
Email: ***
Thank you for your patience and understanding
Regards
Precious
Karibaa sales consultant
Thank you for bringing the matter to our attention
We apologize for the inconvenience we have caused. We are currently working on rectifying the situation on hand. please kindly email one of consultants to assist in tracking your order and for any query at the below address
Email: ***
Thank you for your patience and understanding
Regards
Precious
Karibaa sales consultant
Karibaa's reply24 Mar 2023, 09:19
Official
Gooday Helen Stiebel
Thank you for bringing the matter to our attention
We apologize for the inconvenience we have caused. We are currently working on rectifying the situation on hand. please kindly email one of consultants to assist in tracking your order and for any query at the below address
Email: ***
Thank you for your patience and understanding
Regards
Precious
Karibaa sales consultant
Thank you for bringing the matter to our attention
We apologize for the inconvenience we have caused. We are currently working on rectifying the situation on hand. please kindly email one of consultants to assist in tracking your order and for any query at the below address
Email: ***
Thank you for your patience and understanding
Regards
Precious
Karibaa sales consultant
HS
Helen S's updateReviewer Update
25 Mar 2023, 10:33Dear Precious
Thank you for responding. The email address you have provided is not visible and I have already emailed your consultants many many times. They do not have the courtesy to even reply. I don't expect it to be any different this time.
Kind regards
Helen
Thank you for responding. The email address you have provided is not visible and I have already emailed your consultants many many times. They do not have the courtesy to even reply. I don't expect it to be any different this time.
Kind regards
Helen
HS
Helen S's update25 Mar 2023, 10:33
Reviewer Update
Dear Precious
Thank you for responding. The email address you have provided is not visible and I have already emailed your consultants many many times. They do not have the courtesy to even reply. I don't expect it to be any different this time.
Kind regards
Helen
Thank you for responding. The email address you have provided is not visible and I have already emailed your consultants many many times. They do not have the courtesy to even reply. I don't expect it to be any different this time.
Kind regards
Helen