An absolute disaster, do not shop here!

I placed an order in May and after 2 months when the order still hadn’t arrived I requested a refund. I have been told every timeline from 72 hours to 60-90 days for my refund. There is a chain of 25 emails going back and forth with excuses of why they can’t refund me, even though they were at fault. Such a disappointment because I was hoping this business was legit