LB
Lucky B

1 reviews | Active since Jun 2019

21 Feb 2023, 13:01

A very Bad Service by miles (no corresponding emails, calls or customer service)

I bout a wrong book by mistake and I asked for a refund in Dec 2022, I have not received my money back. NO EMAILS, NO CALLS and NO SERVICE. I will never ever buy from this website neither recommend to buy from them.

0
Replies (3)
Karibaa
Karibaa's reply21 Feb 2023, 14:54
Official
Hi Lucky B
We appreciate your feedback.
We regret to inform you that as part of our refunds and return policy, books are not returnable. Please do visit our website for more info.

Thank you 
Karibaa.com
LB
Lucky B's update21 Feb 2023, 14:59
Reviewer Update
Hi there,

the book I bought was never delivered to me, I spotted the mistake early though the payment was already. So the refund I'm referring to here is my money which i was promised to have it within 7 days.
Karibaa
Karibaa's reply22 Feb 2023, 08:58
Official
Hi Lucky
Please give us your order number so that we can be able to follow up with the finance team.
Kindy note that refunds typically take 7 - 14 working days to process.

Thank you