Complaint

I used the ba*****t parking at sammy square just before 10H00 on the 3rd of October 2024. When I pressed the access machine it had indicated that the printer is mulfuntioning. However, the boom opened for me to enter and I thought to myself maybe the system has changed, in that it could be that there is a cctv detection system that captures vehicles. I parked my vehicle and rushed to my 10H00 appointment. Upon my return just before 10H30 at the exit point I encountered a man by the name of Paul who said that he is the supervisor. I explained what had happened and then he said that I had lost my ticket and had to pay R100 instead of the R25 I would have had to pay. I explained to him that his machine is the one that did not issue the ticket and that is not my problem. He asked me why I did not return after parking an tell the cashier that I did not get a ticket. I told him why should I have parked and walked such a distance to the cashier for an internal problem of theirs and why did they not put a notice to say if the machine does not print clients must inform the cashier. We argued for almost 30 minutes, resulting in further wasted time. I paid the R100 and told him and his female colleague that he must know that he had ****** me of R75 and there would be consequences.