Kanga Finance terrible service

My name is Mongezi Dlanga,I app**** for a building LOAN at Kanga Finance through BUCO Store in Alice(Eastern Cape) and my son paid R1500 to Kanga Finance bank account but he(my son)misprinted my ID NUMBER and we've been trying to call them since 2023 August to resolve this issue,I've provided them with everything they requested but even to date I haven't received the money back to my son's Account nor to settle my debt with the said R1500,their contact number *** and my number is *** and my son's number is ***