Worts and most unprofessional service from KANDUA and JTS Plumbing

Good day. I made use of Kandua on the 31 July 2021, for a leaking pipe/geyser. The plumbers that was send by them is JTS, Renovations, Plumbing and Electrical. After the plumber completed the work, I paid them on the same day 31 July 2021. I then asked Kandua to please send me the invoice, pictures and damage report. I received a picture on Whats app, of the invoice. I informed Kandua that my insurance require a proper emailed as well as pictures and a damage report. After several emails from me as well as several phone calls and many empty promises I have not received the required documents. The worse most unprofessional, pathetic and poorest service I have experienced in my life. Do not make use of this business or these people.